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Frequently Asked Questions
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Animal Health & Welfare
Report an Animal Health Concern or Room Sicklist
Submit an In-Lab Post-Op Request
Veterinary Assistance
Suspect Mistreatment?
Services
Anesthesia and Surgical Services
Portable Rodent Anesthesia Cart Rental
Rodent Surgical Suites (BMS and Communicore)
Sterilization Services
USDA Covered Species Surgical Services
VMMB USDA Anesthesia Machine Rental
Special Service Requests
Tissue Sharing
Rodent Models Breeding Core
Rodent Import/Export & Quarantine Services
Germ-Free Services
Zebrafish Services
In Vivo Imaging (CTAC)
X-Ray Irradiation (BMS)
Training
Investigator Resources
Policies & Guidelines
Contacts
ACS Contacts
Staff Contacts
Fees
Per Diem Fees & Descriptions
Special Service Fees
myACS
Login
Request Access
Frequently Asked Questions
Facility Access
Animal Health & Welfare
Report an Animal Health Concern or Room Sicklist
Submit an In-Lab Post-Op Request
Veterinary Assistance
Suspect Mistreatment?
Services
Anesthesia and Surgical Services
Portable Rodent Anesthesia Cart Rental
Rodent Surgical Suites (BMS and Communicore)
Sterilization Services
USDA Covered Species Surgical Services
VMMB USDA Anesthesia Machine Rental
Special Service Requests
Tissue Sharing
Rodent Models Breeding Core
Rodent Import/Export & Quarantine Services
Germ-Free Services
Zebrafish Services
In Vivo Imaging (CTAC)
X-Ray Irradiation (BMS)
Training
Investigator Resources
Policies & Guidelines
Contacts
ACS Contacts
Staff Contacts
Fees
Per Diem Fees & Descriptions
Special Service Fees
ACS Internal Applications
Breeding V2
eDANC – Create New
eDANC – Database
eHealth Application
eOvercrowded Cage Application
AALAS Learning Library
Animal Research Advocacy Resources
Emergency Telephone Number for Campus
(Fire, Police, EH&S, Needlestick etc.)
PAWS (Personnel Appreciation and Wellness Services)
Policy & Procedure Manager
Purchasing
Sharepoint
Training Records
UF Health Gator Care Wellness Updates
UF Food Pantry
How to Submit IT Tickets
Online Form
–
https://research.ufl.edu/is/helpdesk.html
This method works best to submit most IT tickets, especially for
emergencies and weekends/after hours
to ensure the ACS Development Team gets notified quickly.
Instructions for Using the Web Form for Submitting IT Tickets
Email
–
helpdesk@research.ufl.edu
This method can be used but may take longer for the ticket to get assigned to the ACS Development Team.
Call
– 352-392-6938
This method works for immediate assistance
during normal business hours only
or if you prefer speaking directly to a support representative.
IOS app troubleshooting
Common Problems
Manually Installing Apps
Reporting Suspicious Emails