Someone is new to our lab and needs access to CARES & myACS. How do they request this?
Go to CARES, then Users and Request User, you will need the gatorlink, PI(s) and Protocol(s) you would like them to have access to. Choose the appropriate account and fill out information as prompted. Once a user request has been submitted PI and lab members with the Manage Lab Staff role will be able to approve the request immediately by logging into CARES.
How do I activate/approve and or deny someone’s request for a CARES account?
Once a user request has been submitted, the PI (and lab members with the Manage Lab Staff role) will be able to approve requests immediately. Login to CARES. Go to Protocols, Manage Lab Staff. Any requests waiting for approval will be listed here under the Access Requests tab. Select the requests you would like to approve or deny and hit the corresponding button at the bottom of the table. When the user is approved in CARES, they will automatically gain myACS access as well.
Someone has left our lab, and we need their CARES account deactivated?
PI’s (and lab members with the Manage Lab Staff role) will be able to update lab member access to specific protocol information under Protocols, Manage Lab Staff using the Protocols and Roles tab and the Activate/Deactivate tab (also found under Protocols, Manage Lab Staff). To completely deactivate a user, log in to your CARES account. Go to Protocols, Manage Lab Staff, Activate/Deactivate. Search for the person by gatorlink, last name or first name. Click on the top left white box so that each line under their name is selected (or select individual boxes as needed). Click on the Deactivate Selected Users button at the bottom of the table. At this point they will also be deactivated from myACS. If a person has left your lab, please make sure you also terminate their facility access (see Facility Access section of this FAQ).
We want to limit the protocols that a lab member can view information for or assign additional protocols and roles to them. How do we do this?
PI’s (and lab members with the Manage Lab Staff role) will be able to update lab member access to specific protocol information under Protocols, Manage Lab Staff using the Protocols and Roles tab. Here you can remove or assign roles to existing lab members already in CARES as needed. myACS does not support per-protocol access, so if a user is active on any protocol in CARES, they will have regular lab access to myACS for all the PI’s protocols.