FAQ – Ordering Animals

I ordered animals, how do I know what’s going on with the order?

Login to your myACS account. Go to the Order Animal Section. View the Status Column or select the “order number” link to view the entire order details.  You may find more information under the Additional Information section.

How do I order animals for my protocol from an outside vendor?

Login to your myACS account. Go to the Order Animals Section. Select the “Place Order with External Vendor” link, and complete the form. On submission you’ll be given an order number. If you go back to the Order Animal Section you’ll see all of your orders and the status.

How do I order my mice from my breeding colony at the CGBR?

Login to your myACS account. Go to the Order Animals Section. Select the Internal Vendor Orders (ACS Breeding) Section. Select the “Place Order from ACS Breeding” link, and complete the form. On submission you’ll be given an order number. If you go back to the Order Animals, Internal Vendor Orders (ACS Breeding), you’ll see all of your orders and the status.

What is the Animal Ordering Deadline?

The ordering deadline for most of our rodent vendors is 12PM on Wednesday for the following week’s delivery. NIA has a 12PM on Tuesday deadline.

Where do I find out what the Animal Ordering fee is?

Login to your myACS account. Go to the Fees section, select Special Services, General and scroll down the alphabetized list.

I need animals for my animal use protocol. Can I order these from the vendor on my own?

No. All animals obtained for research use must be ordered through the ACS Front Office. You will be limited to ordering the amount authorized on your protocol. An ordering fee will be charged for each order processed. Please review the policy on Ordering Animals for additional information. Login to your myACS account. Scroll down to Resources, select the “Policies” link.